Frequently Asked Questions
Everything you need to know about your ELLIATT experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within domestic regions. International delivery times vary depending on the destination and customs processing.
What is your return policy for full-priced items?
We offer returns on full-priced items within 14 days of delivery, provided the garments are unworn, unwashed, and have all original tags attached.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend comparing your measurements to our chart, as our contemporary silhouettes are designed for a true-to-size fit.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, it is processed immediately to ensure fast delivery. Therefore, we are unable to guarantee any modifications or cancellations.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Afterpay.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific location.